Quick update. So CMI (wallmarts ins. company) said that they lease the machine and are not responsible for what comes out of it. I explained that under this thinking if I leased a car and ran someone over hey its not my fault I don't own the car. They stuck to their guns but said they would turn the claim over to Glacier Water Services who owns the machine. I called this company and they said that I should have called to see if this was a "recomended use" of their product, which it is not, that would be hard to do since their was no name or phone number on the machine.. I explained to them that they where commiting fraud as the water I was charged for was almost IDENTICAL to the city tap water(it would have filtered better through a brita). They said that one of their execs would call me back, after repeated tries on my part to get him on the phone I decided that he was blowing me off. I then called the walmart stores inc. head office and and was told that I had to talk to someone from region 49. needless to say this person was out of the office. So I called back and was transfered to someone in region 3. This lady was very helpfull. I explained the situation for the bazillionth time and she was simpathetic. I also told her that if need be I would file in small claims court not for the $610 I am willing to take now but for every penny it took to get the tank to this point ( every bag of salt gallon of water, fish for the cycle, water and every crab or snail that had died), on top of this I would be contacting the local tv stations to expose this fraud and filing a report with the bbb. She took my name and number and asked that I hold off on any action untill the day after tomorrow to give them time to look into this. I said OK but they have to call me before the 24 hour mark with an update. If I still get crap tomorrow I will point out that this copper level could have killed my wifes stepmother as she is alergic to any type of copper and if that had happened $610 would pail in comparison to what they would be looking at (maby they will see how lucky they are. If all else fails I'll go down to the county court house spend the $40 dollars to fial a suite against both companies and let thjudge figure it out. Worst case sinerio I loose and both companies are out more than the $610 (each) in lawyer bills and whatever other costs they incure. So I will keep you guys posted as things progress.
JOE
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