I know the employyes may lack knowledge, but the owner doesn't. He just lacks fish selling principles.
"If you buy the fish, it's yours and I don't care what happens to him unless you are one of my marine costumers, which buy everything from me so I need you to be happy. I'll go to your house and clean the tank for you"
(This should be their motto)
When I was at his store, he accepted those fish need salt in their tank,
but only if you want them to be better than in FW. This is like confusing to me.
I must accept some of the fault. I've been asking for "dwarf" puffers for a long time, and when they got these greens an employee (nice girl) called me. I inmediately started setting a 20 gl tank. When it was ready, I went to the store and got them. I knew those were not dwarves, but I got them anyway with a big doubt in my heart. I reserached some more, asked for sdvice in here and decided to keep them.
Also, another employee offered to change the one that seemd sick, but I refussed, knowing not only the fish would die in their FW tanks, but she'd get into trouble for doing so. She is nice, and tries to be as helpful as possible, so I was not capable of turning her down.
Now I will do my best to keep these fish happy.
