Yes the cardinals do prefer the higher temps. Its not uncommon in the wild for them to be exposed to water temps up around 90. During the night it may drop back down to the high 70s but on average its lower to mid 80s. This is one of the reasons many people keep Cardinals in with their Discus, because they do come from the same type of environment, and they handle the higher temps discus require extremely well. Neons on the other hand come from areas where the water temps remain lower, pretty much always in the 70s, these fish, if exposed to temps above 80 for extended periods of time, will die off.
Seller, if you and your customers are reporting 80% die offs, your doing something wrong. Its that plain and simple. I spoke to two of my friends last night down in FL, who told me that they consider 5% a high mortality rate when importing cardinals, and that simply 80% is absurd, there is no way to make money off cardinals with those types of mortality rates, and they wouldn't be importing them if they did lose that many fish. In the same token wild caught discus are just as hardy as their captive bred compainions, and have maybe a 2% mortality rate, if that high.