BEWARE OF Arizona Aquatic Gardens!

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Originally posted by superstein61


I hope your business does not sell over the internet or via mail order - if it does, can you please give us the name of it so we can stay away from buying from you like the plague?

And remind me if I ever visit Edmonton not to buy anything from you.

your attitude toward customer service and doing the right thing is appalling
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Why would you stay away from me? I have stated in MY posts that I would have taken care of Joe more than once. My attitude toward customer service, I think is right on the money I was just letting you people know what to watch out for. Legaly these companys can tell you to get stuffed and you have nothing but this and other forums to complane at. I have givin information for you the consumer to make sure that YOUR dollar is protected. I was just trying help out and get people thinking BEFORE they sign that contract.
A persons word was worth something 10-15 years ago, peole took advantage of and now we have contracts for buying fish and plants. Dishonst people have brought this on and we have to live with it so do your part protect yourself, ask questions and get it in writing.
 
Joe did everything he was supposed to. If AZ gardens believes its Fed Ex's fault, then they need to file a complaint with them as they were Fed Ex's customer. Nothing on AZ gardens website says differently.

And it is his inherent right, regardless of their contracts, to voice his complaints and if he chooses, to steer others away from that business.
 
Originally posted by beviking
...customer satisfaction has to be a priority and IMO, AZ is responsible to find out why that shipment was bad. Refund Joe the $ and take it from the guilty party...
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Be it the shipper or their own fault!

Dabbler, I see your point! Thanks for the info. It does seem that, like the warning on coffee cups that "contents may be hot", these are frivolous statements. Are they added so the company has a disclaimer that looks good to the bank and enables them to get a loan?? Certainly the overwhelming opinion (including yours) is that Joe should get his $ back from AZ. Maybe these statements are in place to scare off those that don't know better?
 
Hot coffee thats a good one MC D's lost big money cuz someone put Hot coffee inbetween there legs and drove of form the drive thru. Common sence should have won ( I know for sure I don't drive around with a flimsy stryo cup full of hot coffee between my legs) but she won and so they put caution contence may be hot. now they are covered. May be a few words but it saves them Millions now
 
I heard that Mickey D's won the case, though, after the woman tried the same thing with another company.
 
Thats why the jury knocked down her settlement, they found her "20% at fault". I wonder how they calculated that? :confused:
 
Originally posted by Dabbler II


Why would you stay away from me? I have stated in MY posts that I would have taken care of Joe more than once. My attitude toward customer service, I think is right on the money I was just letting you people know what to watch out for. Legaly these companys can tell you to get stuffed and you have nothing but this and other forums to complane at. I have givin information for you the consumer to make sure that YOUR dollar is protected. I was just trying help out and get people thinking BEFORE they sign that contract.
A persons word was worth something 10-15 years ago, peole took advantage of and now we have contracts for buying fish and plants. Dishonst people have brought this on and we have to live with it so do your part protect yourself, ask questions and get it in writing.
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I am sorry but from your posts on the subject, I find your attitude towards customer service to be sorely lacking. Perhaps you would have taken care of Joe - but only after your long investigation trying to assess blame wherever. That is not good customer service IMO
 
Originally posted by superstein61


I am sorry but from your posts on the subject, I find your attitude towards customer service to be sorely lacking. Perhaps you would have taken care of Joe - but only after your long investigation trying to assess blame wherever. That is not good customer service IMO
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From day one I was pulling for joe go back and read all 100+ posts but to each his own
As long as I made you think, and maybe, some who thinking of buying online will read and cover there end better then it was worth it.
( when you loose $85,000 US due to nit picking in contracts and cross boarder companys who say "SUE US FOR THE MONEY it will cost you more to sue us than the bill is worth" even tho the job was complete and done correctly the first time. You try to let people know how to pick them apart and to cover there a$$) It won't happen again!!
 
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