Come on guys, go easy on him. His dealer sold him a system and then sold him a service contract. He seems to have thought he was doing the right thing originally and is now realizing it is wise to go to other sources of information. Let's try to help him.
JK, I'd go out and get your own test kits. If you don't have corals get ones for:
Ammonia
Nitrate
Nitrite
pH
Alkalinity
Copper
If you do have corals or clams also get ones for
Calcium
Magnesium
Also do you have a hydrometer or refractometer (this one is more accurate)? Give us the number you have for SG/salinity.
Run the test kits and then give us the numbers.
Look at your service contract and tell us what it says they will do when doing the weekly service. Do you see them bringing in water? Have they set up a RO/DI unit at your home? Or are they using tap water?
How are you or they adding inverts? Meaning the acclimation I asked about earlier. Are you testing the SG of the source water before starting the acclimation?
Are you getting all the stock from one store?
JK, I'd go out and get your own test kits. If you don't have corals get ones for:
Ammonia
Nitrate
Nitrite
pH
Alkalinity
Copper
If you do have corals or clams also get ones for
Calcium
Magnesium
Also do you have a hydrometer or refractometer (this one is more accurate)? Give us the number you have for SG/salinity.
Run the test kits and then give us the numbers.
Look at your service contract and tell us what it says they will do when doing the weekly service. Do you see them bringing in water? Have they set up a RO/DI unit at your home? Or are they using tap water?
How are you or they adding inverts? Meaning the acclimation I asked about earlier. Are you testing the SG of the source water before starting the acclimation?
Are you getting all the stock from one store?