keep in mind that small talk, not directly related to a sale thread, can get off topic quickly.
some times you have to nip it in the bud.
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Yes, some people are really bad about taking threads on a tangent... it's like my wife... can be in the car driving down the road talking and then someone cuts us off and she starts talking about how she dislikes people who cut her off.
Then we're completely off topic talking about something else. Personally I hate it more people that run red lights...
but the worst traffic faux-pas of all... people that drive 10mph below the speed limit in the fast lane... grrrrrr....
/ This is all a joke- please no-one follow my tangent I'm just being silly.